GDPR Compliant | Last Updated: 15 January 2026

F111 come Privacy Policy

F111 come is committed to protecting your personal information and privacy. This Privacy Policy explains how your information is collected, used, stored, and secured. We comply with international data protection standards and GDPR regulations.

Important information

Please read this Privacy Policy in full before using f111 come. By using our services, you consent to the information processing practices described in this policy.

1. Introduction

Welcome to f111 come. We understand how important your personal information is and we're committed to protecting it. This Privacy Policy explains:

  • What types of information we collect and why
  • How Your Information Is Used and Processed
  • Who information may be shared with
  • What rights you have and how to exercise them
  • How we keep your data secure

1.1 Data Controller

F111 come is the data controller for the personal data described in this policy. We are responsible for how your data is processed and comply with applicable data protection laws.

1.2 Applicable Law

This privacy policy is aligned with the following laws and regulations:

  • General Data Protection Regulation (GDPR) – EU
  • Data Protection Act – United Kingdom
  • International data protection standards
  • Local regulations of our licensing jurisdiction

1.3 Policy Changes

F111 come reserves the right to update this privacy policy from time to time. We will notify you of significant changes via email or notice on the website. We recommend checking this page regularly.

2. What Information We Collect

F111 come collects various types of information to provide you with services, fulfill legal obligations, and improve your experience.

2.1 Personal Identification Information

When You Register at f111 come, We Collect the Following Information:

  • Identity Information: Full name, date of birth, gender, nationality
  • Contact Information: Email address, phone number, postal address
  • Account information: Username, password (encrypted), security questions
  • Verification documents: National ID Card, Passport, Driving License, Utility Bill

2.2 Financial Information

To process transactions we collect:

  • Payment method details (bank account, mobile wallet number)
  • Transaction history and amounts
  • Deposit and withdrawal records
  • Banking documents (for verification)

Note: We do not store full card details or CVV. Payment processing is handled by secure third-party services.

2.3 Activity and Usage Data

To enhance your experience, we collect:

  • Betting history and preferences
  • Gaming Sessions and Duration
  • Features used and navigation patterns
  • Promo and bonus usage
  • Customer support communications

2.4 Technical and device information

Our Systems Automatically Collect:

  • IP address and geographic location
  • Device type, operating system, and browser
  • Cookies and similar tracking technologies
  • Referrer URL and click-stream data
  • Network and connection information
KYC and AML compliance

To prevent financial crime and meet regulatory requirements, f111 come follows Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures. This means we may need to verify your identity, address and source of funds.

Type of Information Purpose of Collection Legal Basis
Identity information Account creation, verification Fulfilling contractual obligations
Financial information Payment processing Fulfilling contractual obligations
Activity data Service improvement, personalization Legitimate interests
Technical data Security, fraud prevention Legitimate interests
Marketing Preferences Promotional communications Consent

3. How we use your information

F111 come uses your personal information for various legitimate purposes. We only process necessary information and stay within applicable laws.

3.1 Service Provision

  • Creating and managing your account
  • Provide Betting and Gaming Services
  • Processing deposits and withdrawals
  • Providing bonuses and promotions
  • Providing customer support

3.2 Security and Fraud Prevention

  • Verifying your identity and confirming age
  • Detect and Prevent Fraud, Money Laundering, and Other Crimes
  • Maintaining platform security and integrity
  • Investigating Terms & Conditions violations
  • Enforce Responsible Gaming Policies

3.3 Legal and Regulatory Compliance

  • Meeting licensing authority requirements
  • Complying with KYC and AML regulations
  • Complying with legal requests and court orders
  • Maintaining records for tax and audit purposes
  • Dispute Resolution and Legal Claims Defense

3.4 Service Improvement and Analytics

  • Analyzing user behavior and preferences
  • Developing new features and products
  • Optimizing platform performance
  • Improve User Experience
  • Conducting A/B Testing and Research

3.5 Marketing and Communications

Subject to your consent, we may send you:

  • Promotional offers and bonuses
  • Announcements of new games and features
  • Newsletters and updates
  • Special Events and Competitions
  • Personalized recommendations

Important: You can opt out of marketing communications anytime. Each email contains an unsubscribe link.

4. Information sharing and disclosure

F111 come values your privacy and does not sell your information to third parties. However, we may need to share information in certain cases to provide our services and fulfill legal obligations.

4.1 Service Providers

We Work With Trusted Third-Party Service Providers:

  • Payment Processors: Process Transactions
  • Game Providers: To provide casino and sports betting services
  • Verification services: To perform KYC and AML checks
  • Cloud Hosting: Store and Process Data
  • Customer Support: To provide support services

These providers operate under strict confidentiality agreements and can only access your data for specified purposes.

4.2 Regulators and Law Enforcement

We May Disclose Information:

  • Licensing authorities and gaming regulators
  • Law enforcement agencies (upon lawful request)
  • Courts and tribunals (in legal proceedings)
  • Tax Authorities (When Legally Required)
  • Fraud prevention agencies

4.3 Business Transfers

If f111 come undergoes a merger, acquisition or asset sale, your personal data may be part of the transferred assets. We will notify you in advance in such cases.

4.4 Consent-Based Sharing

With your explicit consent, we may share your information with other parties, such as:

  • Affiliate program partners
  • Promotional campaign sponsors
  • Social media platforms (if you use sharing features)
International data transfers

F111 come operates globally and your data may be processed in different countries. We ensure all transfers have adequate protection and comply with standards like GDPR.

5. Cookies and Tracking Technologies

F111 come uses cookies and similar technologies to enhance your browsing experience, provide site functionality, and analyze usage.

5.1 What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve functionality.

5.2 Types of Cookies We Use

Essential cookies

These Cookies Are Essential for the Site to Function:

  • Session management and login status
  • Security and fraud prevention
  • Load balancing and performance
  • Language and region preferences

Functional cookies

Provides enhanced functionality:

  • Save user preferences and settings
  • Betting slips and favourites list
  • Recently viewed games and events
  • Chat and support features

Analytics cookies

Helps Us Understand Site Usage:

  • Page views and visit duration
  • User Navigation Patterns
  • Traffic Source and Referrer
  • Device and browser information

Marketing Cookies

Delivers relevant advertising:

  • Targeted promotional content
  • Remarketing and Retargeting
  • Social Media Integration
  • Affiliate tracking

5.3 Managing Cookies

You Can Control Cookies Through Your Browser Settings:

  • Block All or Specific Cookies
  • Delete existing cookies
  • Get alerts before cookies are set
  • Disable third-party cookies

Note: Blocking all cookies may prevent some site features from working.

5.4 Third-Party Tracking

We use third-party analytics tools such as Google Analytics. These services have their own privacy policies.

6. Data Security and Retention

F111 come uses advanced technology and strict security measures to keep your personal information safe.

6.1 Security measures

Encryption

All sensitive data is secured during transmission and storage using SSL/TLS encryption (256-bit). Passwords are encrypted with strong hashing algorithms.

Access controls

Only authorized staff who need access for their work can view your data. Multi-factor authentication (MFA) is mandatory for all access.

Regular audits

We conduct regular security audits, vulnerability scans, and penetration testing. Third-party experts verify our systems.

Firewalls and monitoring

Advanced firewalls, intrusion detection systems and 24/7 security monitoring protect against cyber threats.

Data backups

Regular backups are stored in secure, geographically separate locations to ensure disaster recovery.

6.2 Data retention period

We retain your data as long as:

  • Your account remains active
  • Necessary to Provide Services
  • Legal or regulatory obligations require (typically 5-7 years)
  • Necessary to defend legal claims

After account closure, we securely delete or anonymize unnecessary data within a reasonable timeframe.

6.3 Data breach protocol

In the Event of a Data Breach, f111 come Will:

  • Will notify affected users within 72 hours
  • Will notify relevant authorities
  • Investigate and Mitigate the Breach
  • Will take steps to mitigate harm
  • System will improve to prevent future incidents

7. Your Rights and Choices

Under applicable data protection laws, you have various rights to control your personal information.

7.1 Right to Access

You May Request:

  • Confirmation of What Personal Data We Hold About You
  • A Copy of Your Data
  • Information about how your data is used
  • Who your data has been shared with

7.2 Right to Rectification

If your personal information is incorrect or incomplete, you can request an update or correction. You can update most information directly in your account settings.

7.3 Right to Erasure ("Right to Be Forgotten")

You may request deletion of your data in certain circumstances:

  • Data No Longer Necessary
  • You have withdrawn consent
  • Data Has Been Processed Unlawfully
  • Legal obligations require retention

Note: We may be unable to delete certain data due to legal or regulatory requirements.

7.4 Right to Restrict Processing

In certain circumstances you may request that processing of your data be restricted:

  • Dispute data accuracy
  • Processing is unlawful but you don't want deletion
  • Data required for legal claims
  • Pending legitimate interest assessment

7.5 Right to Data Portability

You can receive your data in a structured, commonly used, and machine-readable format and transfer it to another service provider.

7.6 Right to object

You may object to:

  • Processing based on legitimate interests
  • Direct Marketing (Withdraw Anytime)
  • Profiling and automated decision-making

7.7 Withdrawal of Consent

Where processing is based on consent, you may withdraw consent at any time. This does not affect the lawfulness of processing done before withdrawal.

7.8 Filing a complaint

If you believe your data protection rights have been violated, you have the right to:

  • File a complaint directly with us
  • Lodge a complaint with your local data protection authority
  • Seek Legal Remedy
Exercise Your Rights

To exercise any of the above rights, contact our data protection team: privacy@f111come.net or go to your account settings. We will respond within 30 days.

8. Contact and Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us.

8.1 Data Protection Officer

Email

Privacy@f111come.net

8.2 Customer Support

General inquiries

Support@f111come.net | 24/7 Live Chat | Ticket system in your account

8.3 Response Times

We are committed to:

  • To acknowledge all privacy-related inquiries within 48 hours
  • Complete data subject rights requests within 30 days
  • Provide Regular Updates in Complex Cases

8.4 Applicable Law and Jurisdiction

This Privacy Policy is governed by the laws of our licensing jurisdiction. Any disputes will be resolved in the relevant courts.

Our Data security Commitment

F111 come uses industry-leading technology and best practices to protect your information.

256-bit encryption

Bank-level SSL/TLS encryption secures all your data transmission and storage. Your information is always encrypted and protected.

GDPR Compliant

We fully comply with the EU General Data Protection Regulation and international data protection standards.

No data sales

We never sell your personal information to third parties. Your privacy is our priority.

KYC verification

Rigorous Know Your Customer processes prevent fraud and create a safe environment for all users.

Transparent data use

Complete transparency about how, why and for how long your data is used. No hidden practices.

Full control

Complete control over your data. Access, modify, download, or delete it anytime.

Start your safe and secure gaming experience

Join f111 come and play with confidence. Your data is protected and your privacy is respected. Register today and claim your welcome bonus.

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